Solware Tamworth

Just had a look offered me a 5er 🤣

Two things why do I need AI to build my gun 😵‍💫 and I could have sworn they had taipan rifles on their old webby?

In conclusion can see where it's going but certainly not there yet.
 
A bit of a disconnect here from some posters.

It's not that we can't access the website - I can look around all day long. However, I can't log into my account, get a password reset email or set up a new account with my existing email. I've spoken to them twice so they are aware, they just don't seem to give monkeys further up the chain. They are local to me, but being disabled, I can't always get to the shop. So far, they have missed out on a few hundred in sales from me that I've gone elsewhere for.
 
Nibody said:
A bit of a disconnect here from some posters.

It's not that we can't access the website - I can look around all day long. However, I can't log into my account, get a password reset email or set up a new account with my existing email. I've spoken to them twice so they are aware, they just don't seem to give monkeys further up the chain. They are local to me, but being disabled, I can't always get to the shop. So far, they have missed out on a few hundred in sales from me that I've gone elsewhere for.
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Exactly the same for me. And why they keep popping up the 'Gun builder' feature is really annoying me. I will have a chat with them at my next visit, but at the moment, the 'new' website doesn't work on a load of levels - harder to find stuff, need to load lots of separate pages, text is too small and the colours do not make for easy reading.
 
Nibody said:
A bit of a disconnect here from some posters.

It's not that we can't access the website - I can look around all day long. However, I can't log into my account, get a password reset email or set up a new account with my existing email. I've spoken to them twice so they are aware, they just don't seem to give monkeys further up the chain. They are local to me, but being disabled, I can't always get to the shop. So far, they have missed out on a few hundred in sales from me that I've gone elsewhere for.
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If you're able to speak to them why not just order what you want the 'old fashioned way', over the phone??
 
BTB 500 said:
If you're able to speak to them why not just order what you want the 'old fashioned way', over the phone??
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Sort of defeats the object of the website. If I order from a website, I have both convenience and also confirmation of the order. Especially when there's a ton of other sites (Vector, Pellpax, Range and County, Dai to name a few) many of whom will even deliver guns for a fee.

I've been told one thing on the phone, and it's all changed after the fact before now. For example - had one of their chaps hand-deliver some stuff I'd paid to be posted (pellets, CO2) as it's on his way home. Was told if I wanted to order guns in the future, as I had already provided ID and purchased at the shop, it could be done this way - just drop a message saying you want it dropping off. I ordered a gun, no issues. Ordered a second one a month or so later and got a terrible response along the lines of "we don't deliver, how dare you ask... oh we did? One off, as a favour (not what I was told). Next time we can possibly do it, but you have to pay the £25 RFD transfer charge"… was totally polite, explained what had been said, even offered to pay and asked how best to do it as I had no issue doing so (and at the time having had to surrender my driving licence due to my disability preventing driving I couldn't shop elsewhere for restricted items online), and got shut down. They were very off with me (To be honest, when I couldn't log on or reset my password I thought maybe someone was being petty) - after all, THEY had offered this to me (I didn't ask!). But found out it was quite widespread.
 
I made an order last night for meta plus paid credit card then got email this morning sayin they arnt charged me tax on it n I need to pay another £116 to continue my order. Really unsure wether to just cancel or pay the extra 116 just duno was gutted wen got email
 
Well just ordered a Reximex Myth and some other bits from Pellpax. Figured if they can't be bothered sorting out issues they have been told about, May as well shop elsewhere - that's another £600 plus in sales they've lost.
 
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