Squintykid
Super member
I've just spent two hours setting up my mothers smart phone. 
she's been using them for 15 years and still doesn't know the difference between mobile internet and home wi-fi or that she only needs one browser for all applications not which ever one the app prefers to open in or asks to install
She found that her Samsung touch screen wasn't working properly.. clean it I said.
It's going slowly..close apps when you aren't using them, delete the apps you don't use and clear your internet history..oh never mind give it to me.
Then she decided that a big button flip phone was more appropriate for an out & about emergency device.
I said no..they are awful. But she bought one.
But after 9 years of touch screen phones and pads.......couldn't get on with that either. No video calling..
Today I went around for one thing and ended up restarting her smart phone..vaguely remember resetting it to factory spec
Yes it went into auto update and reinstalled ALL of the stupid apps she had collected and were saved in The Cloud'
So I uninstalled, disabled and set it up as simply as possible.
Don't remove facebook.. er use your tablet
Messenger..tablet
weather app....window!!!
All done the USB connection icon started to flash on and off and the screen repeatedly woke in lock screen.
Ahh yes the reason why she stopped using it to start with...the USB port was bad and the battery was draining with the constant on and off of the screen.
' I'll order a new one..will let you know when it arrives'

she's been using them for 15 years and still doesn't know the difference between mobile internet and home wi-fi or that she only needs one browser for all applications not which ever one the app prefers to open in or asks to install
She found that her Samsung touch screen wasn't working properly.. clean it I said.
It's going slowly..close apps when you aren't using them, delete the apps you don't use and clear your internet history..oh never mind give it to me.
Then she decided that a big button flip phone was more appropriate for an out & about emergency device.
I said no..they are awful. But she bought one.
But after 9 years of touch screen phones and pads.......couldn't get on with that either. No video calling..
Today I went around for one thing and ended up restarting her smart phone..vaguely remember resetting it to factory spec

Yes it went into auto update and reinstalled ALL of the stupid apps she had collected and were saved in The Cloud'
So I uninstalled, disabled and set it up as simply as possible.
Don't remove facebook.. er use your tablet
Messenger..tablet
weather app....window!!!
All done the USB connection icon started to flash on and off and the screen repeatedly woke in lock screen.
Ahh yes the reason why she stopped using it to start with...the USB port was bad and the battery was draining with the constant on and off of the screen.
' I'll order a new one..will let you know when it arrives'
