In theory a broker should have access to all of the products on the market and can advise as to which lenders would consider your circumstances, that's the theory, after doing some digging, it seems this is not the case and the broker concerned only has access to a few lenders products to offerwhy does anyone need a mortgage broker? Can you not approach lenders directly?
After reading this email, I feel the broker’s message was rude and unprofessional. Even if there was a mix-up or disagreement, no client should be spoken to in such a harsh or disrespectful way. The tone sounds more like an attack than a calm business reply. Talking about things like “mortgage fraud” and “CIFA markers” feels like he was trying to scare, not help. A good professional should explain things politely and stay respectful, even when there’s a problem.
regards,
Cubic financial Services - mortgage broker.
Completely agree. A conceited ass with delusions of grandeur.My opinion is that, irregardless of how factual the details may or may not be, that's a thoroughly unprofessional communication due to it being inflated by pomposity, hectoring in tone and made ridiculous by the smug Mr Big Timer attitude. Blokes a twat.
Speaking of various tools what became of the one who penned the childish email?it strikes me that various tools are available to the mortgage adviser to create a competitive rate by giving it a different title to suit the circumstances.
Net result is my sister now "owns her own home" , with an affordable mortgage for an acceptable term so a happy outcome.
![]()
Great news!As it's been resurrected, I thought I'd add a few details, Nat West gave my sister the mortgage, she didnt qualify as a first time buyer, but did get the same discounted rate because she banks with Nat West and it was classified as 'new business', it strikes me that various tools are available to the mortgage adviser to create a competitive rate by giving it a different title to suit the circumstances.
Net result is my sister now "owns her own home" , with an affordable mortgage for an acceptable term so a happy outcome.
![]()
Just blocked him, she may have reported him to the franchise, or ombudsman not sure, shes just happy to be a mortgagee nowSpeaking of various tools what became of the one who penned the childish email?
After reading this email, I feel the broker’s message was rude and unprofessional. Even if there was a mix-up or disagreement, no client should be spoken to in such a harsh or disrespectful way. The tone sounds more like an attack than a calm business reply. Talking about things like “mortgage fraud” and “CIFA markers” feels like he was trying to scare, not help. A good professional should explain things politely and stay respectful, even when there’s a problem.
regards,
Cubic financial Services - mortgage broker.